

THE WORK
The engagement opened with four audits — CRO, SEO, ADA, and QA — that became the roadmap for everything after. Rather than redesign on instinct, I directed the homepage rebuild using GA4 engagement data, scroll-depth analysis, and Clarity heatmaps to decide which sections to keep, cut, or rethink. The homepage launched in October, followed by two new PDP templates — a default product template and a condition-specific template (eczema, psoriasis, nail fungus) — built around the actual buying decision.
Alongside the builds, I managed the CRO program: Rebuy smart cart and upsells, performance work that cut load time nearly in half, and a 1,600+ ALT-tag accessibility and SEO pass.



• Defined the full CRO strategy from four-part audit through launch
• Directed homepage and PDP rebuilds using behavioral data, not guesswork
• Managed the CRO app program (Rebuy smart cart, upsells, post-purchase)
• Oversaw performance, SEO, and ADA workstreams
• Delivered monthly reporting tied to conversion and revenue impact